Dispute resolution or dispute settlement is the process of resolving disputes between parties. The term dispute resolution is sometimes used interchangeably with conflict resolution, although conflicts are generally more deep-rooted and lengthy than disputes. Dispute resolution techniques assist the resolution of antagonisms between parties that can include citizens, corporations, and governments.
- Pre-mediation Counselling ( Consumers issues of Airtel and Vodafone, Ola-cabs, Shadowfax and others )
- Mediation and Settlement of Disputes (through calls and negotiation- for clients such as Idata, Shadowfax, etc.)
- Arbitration ( taken up for specific cases for private clients and corporates through client registration )
- Conciliation ( taken up for specific cases for private clients and corporates through client registration )